January 20, 2011
Lately it seems like new technology is constantly changing the way business is done. Although earlier this month the 2011 International Consumer Electronic Show featured tons of technology aimed at---you guessed it---consumers, a few business...
September 23, 2010
A number of American companies have begun using software and other means to find innovative ideas and solutions to problems in customer service from straight out of their own ranks: workers at the company. Pitney...